Equipment Guides
The equipment guides can help you master common
tasks with your phone.
Feature Guides
Feature guides can help you navigate the web interface and voice portals,
and make the most out of the features that come with your SureRing service.
- Web Interface User Guide
-
This is the definitive reference guide for the myphone.surering.com
web interface.
- Voice Portal Quick Start Guide
-
A quick cheat-sheet to using the Voice Portal.
- Call Manager Quick Start Guide
-
A quick cheat-sheet to using the Web Call Manager.
- SureRing Master Feature List
-
Descriptions of all available SureRing features.
- SureRing Business Add-On Features
-
Descriptions of all add-on features.
- Voicemail Features
-
Descriptions of all voicemail features.
- Toolbar User Guide
-
Step-by-step instructions for using the Telephony Toolbar.
- Toolbar Map
-
Diagram showing the locations of popular features on the
Telephony Toolbar.
- Reception Console User Guide
-
Step-by-step instructions for using the Reception Console.
- Reception Console Update Guide
-
Upgrade instructions for the Reception Console.
Other Documentation
- 911 and VoIP
-
An explanation of how emergency calls work, and instructions
on updating your emergency contact information.
- Additional VoIP Charges
-
An explanation of chargeable VoIP service items.
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